271 Privacy Policy – Protection of Users' Personal Information

This Privacy Policy explains how the 271 platform collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to safeguarding your privacy to the highest standard.

Effective Date: 1 January 2026. This policy is subject to amendment from time to time.

1. Information We Collect

When you register or use the 271 platform, we may collect the following categories of information:

Account Information

Your full name, email address, phone number, date of birth, and password that you provide when creating your 271 account.

Payment Information

Transaction details in Malaysian Ringgit (RM), bank account or e-wallet numbers for deposits and withdrawals. Full card numbers are never stored on our servers.

Device & Browser Information

Device type, operating system, browser type, IP address, screen resolution, and other technical information collected automatically when you access the platform.

Usage Data & Cookies

Pages visited, session duration, game preferences, betting history, and in-platform activity recorded for service improvement purposes.

A safe and privacy-protected online lottery experience in Johor Bahru

2. How We Use Your Information

Account Management & Security

The information you provide is used to create and manage your 271 account, verify your identity during login, and protect your account from unauthorised access. This includes two-factor authentication and monitoring for suspicious account activity.

Financial Transaction Processing

Payment data is used to process deposits and withdrawals in Malaysian Ringgit (RM) accurately and securely. This information is also required to comply with Malaysian legal obligations relating to anti-money laundering.

Service Improvement & Experience

Usage data is analysed to understand the general habits and preferences of Malaysian users, allowing 271 to improve the interface, add popular games or categories, and optimise the mobile experience for all users.

Communication & Promotions

Your email address and phone number are used to send important account notifications, security updates, and information about 271 platform promotions that may be relevant to you. You may opt out of promotional communications at any time.

3. Cookies & Tracking Technologies

The 271 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit a website.

The types of cookies we use include session cookies that expire when you close your browser, preference cookies that store your chosen settings, and analytics cookies that help us understand overall usage patterns without identifying individual users.

You can control or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the 271 platform, including the login and account verification process.

Types of Cookies Used

Session Cookies: Active during your login session only
Preference Cookies: Saves your language and display settings
Analytics Cookies: General usage data with no personal identifiers
Security Cookies: Protecting your account against threats

4. Data Storage, Security & Third-Party Sharing

How We Protect Your Data

271 uses SSL encryption for all data transmitted between your device and our servers. Data is stored on secured servers with strict access controls. We conduct regular security audits and keep our protection systems up to date against the latest cyber threats relevant to Malaysian users.

Data Retention Period

Active account information is retained for the duration your account remains active, and for the period required by Malaysian law following account closure. Financial transaction data is kept for the minimum period stipulated by local financial regulations for record-keeping and audit purposes.

Third-Party Sharing

271 does not sell, rent, or share users' personal information with third parties for marketing purposes without your consent. Information may be shared with verified payment processors to complete transactions, or with Malaysian government authorities when required by law.

Cross-Border Data Transfers

Where data needs to be processed outside Malaysia, 271 ensures that the receiving party maintains an equivalent or higher level of privacy protection. All data transfers are carried out in compliance with Malaysia's Personal Data Protection Act (PDPA).

5. User Rights, Policy Updates & How to Contact Us

As a 271 platform user in Malaysia, you have certain rights regarding the personal data we hold about you. These rights include:

Right of Access: You may request a copy of the personal information we hold about you at any time.
Right to Rectification: If your information is inaccurate or out of date, you have the right to request an immediate correction via your account settings or by contacting our support team.
Right to Erasure: You may request the deletion of your personal data under certain circumstances, subject to legal requirements that obligate us to retain specific records.
Right to Object: You have the right to object to the processing of your data for direct marketing purposes and may withdraw your consent at any time.

To exercise any of the above rights, please contact the 271 support team by email at: [email protected]. We will process your request within a reasonable timeframe in accordance with applicable legal provisions.

This Privacy Policy may be updated from time to time to reflect changes in platform operations or Malaysian legal requirements. Any material changes will be clearly displayed on this page with an updated effective date. Your continued use of the 271 platform after any amendments are published constitutes your acceptance of the updated policy.

A data-protected casino entertainment experience in Melaka, Malaysia

Contact the Privacy Team

[email protected]

Support available 24/7

Please include your account number and the nature of your request for faster processing.